Recently, you were notified that PayPal received a chargeback from a
buyer's credit card issuer involving unauthorized funds. Details of the
transaction are as follows:
Because the buyer's credit card issuer has returned the funds to the card
owner, the amount of the above-referenced transaction has been debited from
your PayPal Account. PayPal has been charged a fee from the buyer's credit
card company, and a result we have had to assess your PayPal Account a
chargeback settlement fee of $10.00 USD.
This transaction was reversed for the following reason(s):
- We did not receive verifiable tracking information.
- The merchandise was shipped to an Unconfirmed Address.
Using the information you provided, PayPal is submitting a dispute with the
buyer's card issuer to contest the chargeback. There is no guarantee that
the dispute will be successful; however, if the dispute is won, you will
receive a credit to your account for the amount of the chargeback.
Disputing a chargeback with a credit card issuer is a lengthy process, so
please allow 75 days for the completion of this process. If you have not
already received your merchandise from the buyer and would like the
merchandise returned to you, we encourage you to contact the buyer directly
to arrange for the merchandise return.